IBM,国际商业机器公司,1911年创立于美国,是全球最大的信息技术和业务解决方案公司,业务遍及170多个国家和地区。在过去的九十多年里,世界经济不断发展,现代科学日新月异,IBM始终以超前的技术、出色的管理和独树一帜的产品领导着全球信息工业的发展,保证了世界范围内几乎所有行业用户对信息处理的全方位需求。
当IBM开始它的全球化进程时,所关注的第一件事就是对集成供应链进行整合,将30个集成供应链运营部整合为一个遵循统一流程和标准的供应链系统。IBM建立集成供应链,旨在将供应链从成本中心转换成竞争优势--帮助IBM赢得更多的市场占有率,增加收入及利润,改善现金流并增加客户满意度。集成供应链包括生产制造、采购、客户订单履行和全球物流等部门,员工来自于全球56个国家。
作为IBM全球集成供应链的一部分,集成供应链深圳由长城国际系统科技(深圳)有限公司(ISTC)、国际商业机器科技产品(深圳)有限公司(ITPC)以及国际商业机器采购(中国)有限公司(CPC)三家公司组成,在IBM全球化进程中起着重要作用。
长城国际系统科技(深圳)有限公司成立于2005年,是IBM履行订单和生产制造的战略基地,产品涉足x系列服务器、p系列服务器和零售系统解决方案,同时也为IBM软件产品业务提供相关支持。公司位于深圳市科技园,由IBM采购(中国)有限公司提供相关采购支持,同时在福田保税区设有外销生产基地。公司隶属于IBM集成供应链事业部,通过整合本土及全球的专业人才及技能以确保IBM更快的应对市场变化,以高效优质的产品解决方案及服务满足客户需求并提高客户满意度,从而在IBM全球化的业务模式中担任重要角色。在与软件事业部及系统科技产品事业部的紧密协作中,这个团队进一步了解了客户需求,并通过提供快速优质的服务,领导客户满意度提升,促进业务增长。
集成供应链深圳基地将秉承“成就客户、创新为要、诚信负责”的核心价值观,在全球化的视野和布局下,努力成为客户的创新伙伴,竭诚为中国的供应链管理及创新不断努力。
When IBM started its journey to become a Globally Integrated Enterprise (GIE), the first thing it worked on was its supply chain. It integrated over 30 different supply chain operations across the company into one single organization with common processes and measurement system. IBM created the Integrated Supply Chain organization to transform the supply chain from a cost center into a competitive advantage – one that helps IBM gain market share, grow revenue and profit, improve cash flow, and enhance client satisfaction. The Integrated Supply Chain encompasses Manufacturing, Procurement, Customer Fulfillment, Global Logistics – and making sure IBM is a well-oiled machine.
International Systems Technology Company Ltd. (ISTC) was founded in 2005, ISTC is the strategic fulfillment and manufacturing site for System x, System p and RSS (retail store solutions) in IBM, it also provides related support to IBM software products. The company is located in the Science and Industry Park of Shenzhen, with procurement support from IBM China Procurement Company Ltd., it also has export manufacturing base in Shenzhen Futian Free Trade Zone. The company is part of IBM integrated supply chain and it plays an important role to enable IBM’s GIE model by integrating local and global talent and capabilities, allowing it to respond more quickly to client needs and market changes and deliver quality, on demand services that result in improved client satisfaction. Close collaboration with SWG (Software Group) and STG (System & Technology Group) also helps the team better understand client needs and provide more responsive and quality services, leading to improved client satisfaction and business growth.
Armed with a global view and layout, IBM ISC Shenzhen will adhere to the values "Dedication to every client's success; Innovation that matters - for our company and for the world; Trust and personal responsibility in all relationships" in striving to become innovative partners of the Chinese clients and doing its part in developing innovative integrated supply chain management solution and techniques for the integrated supply chain development in China.
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